Terms of Use

Sessions, requests, and confirmation

Private tutoring is $50 per 60-minute session. There are no long-term tutoring commitments or required prepaid session packages. Individual, recurring, occasional, and every-other-week arrangements are possible, subject to availability. Contact Northstar by email, phone, or the session request form. The form opens an email draft that you must send. A request is not a confirmed appointment; Northstar confirms the tutor and session time directly with you.

Billing and payment

Private tutoring is $50 per 60-minute session. Invoices are typically issued after 4 tutoring sessions and paid through Zelle. Late-cancellation or no-show fees may appear on an invoice. No required prepaid packages or long-term commitments. We do not impose automatic subscription charges. No deposit, late-payment penalty, collection fee, or interest charge is introduced by these terms. Contact Northstar if you have a question about an invoice or need to discuss payment.

Family cancellations, rescheduling, and no-shows

Effective November 1, 2026. Cancel or reschedule with at least 12 hours' notice without charge. With less notice, the full $50 session fee may be charged. Student no-shows are generally charged the full scheduled fee.

We understand that emergencies happen. Please contact Northstar promptly when plans change. Rescheduling depends on mutual availability. Previously agreed individual exceptions will be honored. This updated policy does not apply retroactively to sessions occurring before its effective date.

If Northstar cancels a session, the family is not charged. Any payment already collected for that session is refunded or credited as appropriate. For other billing or service concerns, contact Northstar so we can review the circumstances and any applicable refund or credit with you.

Parents, guardians, and adult students

A parent or guardian should handle tutoring inquiries, scheduling, and payment arrangements for a minor student and coordinate appropriate supervision and participation. Adult students may arrange tutoring directly. Share only information needed for tutoring, and do not send passwords, identification numbers, or unnecessary medical or confidential school records. Our Privacy Policy explains how information is handled.

Academic integrity and outcomes

Tutoring supports understanding, guided practice, and independent problem solving. Northstar will not complete graded work or examinations on a student's behalf. Students remain responsible for following their school's academic integrity rules. Northstar does not guarantee grades, test scores, admission decisions, timelines, or other academic results.

Homeschools and organizations

Organizations should request a custom quote. Institutional pricing, billing, cancellation, scheduling, and reporting terms are agreed separately before services are confirmed. The standard family rate is not an institutional quote. Existing separately negotiated agreements are not automatically replaced by the family cancellation policy. Any sharing of student records or progress information should be discussed and agreed with the organization and the appropriate parent, guardian, or adult student.

Website and educational materials

The free mathematics practice platform and worksheet generator support study and teaching. Materials from outside sources remain subject to their credited licenses and permissions; access does not grant ownership or unrestricted reuse. Northstar branding and press materials may be used as described on the Press page.

Questions and future changes

For billing or service concerns, email JoshuaLizardi@gmail.com or call (260) 232-1122. Include the session date and a brief explanation, without unnecessary sensitive information, so Northstar can review the concern and discuss next steps.

Future policy changes will be dated on this page and communicated directly to affected families before they apply to future sessions. Earlier sessions and previously agreed individual exceptions will not be changed retroactively.